Shipping Policy

At RisePantryLH, we aim to provide clear and transparent shipping information.

This Shipping Policy applies to orders placed through https://risepantrylh.com.

1. Shipping Destinations

We currently offer shipping within the United States.

Orders outside our supported delivery areas may not be accepted.

2. Shipping Costs

Free Standard Shipping

We offer free standard shipping on all eligible orders delivered within the United States.

No minimum purchase amount is required.

Any applicable taxes or additional charges will be displayed during checkout.

3. Order Processing Time

Orders are processed within 3 business days after payment confirmation.

Business days are Monday through Friday, excluding applicable public holidays.

Order processing includes payment verification, preparation, and fulfillment arrangements.

4. Estimated Shipping Transit Time

Once an order has been dispatched, the estimated shipping transit time is:

20–30 business days.

5. Total Estimated Delivery Time

The estimated total delivery timeframe is:

23–33 business days, including order processing and shipping transit.

Delivery times are estimates and are not guaranteed.

Actual delivery times may be affected by weather conditions, transportation disruptions, holidays, address issues, and other circumstances beyond our reasonable control.

6. Order Tracking

When tracking information becomes available, it will be provided to the customer after shipment.

Tracking updates may take additional time to appear.

7. Shipping Address Accuracy

Customers are responsible for providing accurate and complete delivery information.

If you discover an error in your shipping address, please contact us as soon as possible.

Address changes cannot be guaranteed after an order has been processed or dispatched.

8. Delayed or Missing Shipments

If your order is significantly delayed or appears to be lost, please contact our customer support team.

We will review the issue and work toward an appropriate resolution in accordance with applicable law.

9. Damaged Packages

If your order arrives damaged, please contact us with your order number and photographs of the affected product or packaging, where available.

We will review the situation and provide an appropriate remedy.

10. Contact Information

Store: RisePantryLH

Legal Business Name: OceanWave Pupil Art LLC

Business Address:

8026 W 3rd St
Los Angeles, CA 90048
United States

Email: service@mallvic.com

Phone: +1 (226) 493-1029

Customer Service Hours: Monday–Friday, 8:00 AM–5:00 PM Eastern Time

Website: https://risepantrylh.com