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          Privacy Policy

          Privacy Policy

          1. Introduction

          RisePantryLH is operated by OceanWave Pupil Art LLC.

          This Privacy Policy explains how personal information may be collected, used, shared, retained, and protected when customers visit https://risepantrylh.com, place orders, or contact our customer service team.

          2. Information We Collect

          Depending on how you interact with our website, we may collect the following categories of information.

          Personal Information

          • Full name

          • Email address

          • Phone number

          • Billing address

          • Shipping address

          Order Information

          • Purchased products

          • Order history

          • Transaction details

          • Shipping information

          • Return and refund requests

          Payment Information

          Payments may be processed by third-party payment providers.

          We may receive transaction confirmations and limited payment information necessary to manage orders and refunds.

          Technical Information

          • IP address

          • Browser information

          • Device information

          • Website usage information

          • Cookies and similar technologies, where enabled

          Customer Communications

          We may collect information customers voluntarily provide when contacting customer support.

          3. How We Use Personal Information

          We may use personal information to:

          • Process orders and payments.

          • Arrange shipping and delivery.

          • Provide customer support.

          • Manage returns and refunds.

          • Send order confirmations and updates.

          • Detect and prevent fraudulent activity.

          • Maintain website functionality and security.

          • Improve customer experience.

          • Comply with legal obligations.

          • Send marketing communications where legally permitted.

          4. Sharing Personal Information

          We may share necessary information with third-party service providers, including:

          • Ecommerce platform providers.

          • Payment processors.

          • Shipping and fulfillment partners.

          • Customer support providers.

          • Analytics and advertising providers, where enabled.

          • Legal advisers and authorities when required by law.

          We expect service providers to process information in accordance with applicable laws and contractual obligations.

          5. Cookies and Tracking Technologies

          Our website may use cookies and similar technologies to support shopping functionality, maintain preferences, and understand website performance.

          Analytics or advertising technologies may also be used where enabled.

          Where required by law, we will provide applicable notices, consent mechanisms, or opt-out options.

          Customers may manage certain cookie preferences through their browsers.

          6. Data Retention

          We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, comply with legal obligations, and resolve disputes.

          Retention periods may vary depending on the type of information and applicable requirements.

          7. Data Security

          We use reasonable technical and organizational measures intended to protect personal information.

          However, no electronic storage or transmission method can be guaranteed completely secure.

          8. Your Privacy Rights

          Depending on applicable law, you may have the right to:

          • Request access to your personal information.

          • Request correction of inaccurate information.

          • Request deletion of eligible personal information.

          • Obtain information about certain processing activities.

          • Opt out of certain marketing communications.

          • Exercise other privacy rights available under applicable law.

          To submit a privacy request, contact service@mallvic.com.

          We may need to verify your identity before processing certain requests.

          9. Marketing Communications

          Customers may unsubscribe from promotional emails using the unsubscribe link provided in those communications or by contacting customer support.

          Necessary order-related communications may continue.

          10. Children's Privacy

          Our website is not intended for children under 13 years of age.

          We do not knowingly collect personal information from children under 13.

          If you believe a child has provided information to us, please contact our customer service team.

          11. Third-Party Websites

          Our website may contain links to third-party websites.

          We are not responsible for the privacy practices of independently operated websites.

          We encourage customers to review the privacy policies of those websites.

          12. International Data Processing

          Personal information may be processed in locations where our service providers operate.

          Where required, we will apply appropriate safeguards for international data transfers.

          13. Privacy Policy Updates

          We may update this Privacy Policy to reflect changes in our services, technology, or legal requirements.

          The updated version will be published on our website.

          14. Contact Information

          For privacy-related questions or requests, please contact:

          Store: RisePantryLH

          Legal Business Name: OceanWave Pupil Art LLC

          Business Address:

          8026 W 3rd St
          Los Angeles, CA 90048
          United States

          Email: service@mallvic.com

          Phone: +1 (226) 493-1029

          Customer Service Hours: Monday–Friday, 8:00 AM–5:00 PM Eastern Time

          Website: https://risepantrylh.com